AGP Executive Report
Last update: 7 hours agoAI & Customer Care: Digicel says its AI assistant “Ruby” is handling 55% of customer queries in Jamaica without human agents, managing 535,000+ conversations via WhatsApp, voice, web and the MyDigicel app, with expansion planned across markets by FY ending March 2027. Cruise & Connectivity: MSC Cruises is dropping its winter 2027/2028 Middle East routes, shifting the MSC World Europa to the western Mediterranean, while the MSC World Asia will sail 7- and 14-night itineraries from Fort-de-France, Pointe-à-Pitre and Bridgetown. Public Procurement Scrutiny: Grenada’s DPM alleges the government “completely ignored” procurement laws for major road projects using a design-build-finance model, calling for more transparency on costs and financing. Martinique Agriculture & Health Debate: New data shows Martinique used 19.4 tonnes of glyphosate in 2023, down from 20 tonnes (2022) and 25 tonnes (2021), but still highlighting heavy reliance in sugarcane and banana farming. Rum Business Deal: French firm Les Bienheureux is set to buy Campari Group’s Martinique agricole rum portfolio (Trois Rivières, La Mauny, Duquesne) pending SAFER approval. Energy Prices (Grenada): August 2026 gas pricing shows kerosene up (to $15.84) and LPG 100-lb cylinders rising, while gasoline and diesel stay unchanged.
Note: AI summary from news headlines; neutral sources weighted more to help reduce bias in the result. Feedback is welcome. Please let us know if you have any comments or suggestions about the AGP Executive Report.
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